Terms & Conditions

  • I - GENERAL TERMS AND CONDITIONS


The general terms and conditions for sale ("GTC") detailed below apply to every order for products and services made through the website to LEON FLAM by any person ("Customer").

Given the possible evolution of the website and the regulation, LEON FLAM reserves the right to modify the GTC at any time. Only the current GTC at the time of the conclusion of the contract shall be valid against the customer.

If applicable, the updated terms and conditions will be communicated to the customer by modifiying the dedicated page of the website. In this case, the GTC to be applied are those in effect at the date of validation of the order by the customer.

The version of the GTC applicable to any sale being the one accessible online on www.leonflam.com at the time of the order. Therefore, the act of placing the order implies total commitment to the present general conditions of sale by clicking on the button "I have read and accept the general conditions of sale".
  • II - INFORMATION & ACCESSIBILITY OF THE WEBSITE


www.leonflam.com is an e-commerce site owned and run by LEON FLAM. The Site can be accessed 24 hours a day and 7 days a week by all users , except for closure for maintenance or repair, scheduled or not, by LEON FLAM or its providers.

LEON FLAM should not be held responsible for any damage of any kind, arising from unavailability of the webite. LEON FLAM reserves the right to modify the website, for technical or commercial reasons.
When these modifications in no way alter the conditions of the supply of the services, in a substantial and negative way, the customer can be informed of the introduced changes, but its acceptance is not claimed.
  • III – REGISTRATION ON THE WEBSITE


In order to place an order, the registration of the customeris required on the website by creating an account containing the information of the customer (the "Account"). The registration is validated by LEON FLAM after verification of the standard form completed by the customer. The customer receives an e-mail confirmation of its registration, the customer must make sure the compulsory information is correct and complete. The customer is required to update its personal information.
In case of error in the delivery information given by the client , LEON FLAM is not liable in the case of the impossibility of delivery due to incorrect delivery details. By registering on the website, the customer declares and warrants to LEON FLAM that he is of legal age and shall acknowledge enjoying the legal competence to freely and validly enter into a contract . LEON FLAM may delete the customer's Account at any time, for any reason, in its sole discretion.
  • IV - PRODUCTS


The products offered for sale are those mentioned on the website at the date at which you consult such website, within the limits of the available stock. These indications are updated automatically .
However, an updating error, no matter its origin, does not engage the responsibility of LEON FLAM. As such, LEON FLAM should not be held responsible for the cancellation of an order or a product due to the depletion of stocks.
LEON FLAM takes the utmost care in presenting and describing these products in order to best inform the customer. After placing an order, the customer may receive a piece previously returned by another person. It is specified that LEON FLAM only accepts the return of intact and unworn products, these two conditions are controlled before the replacing the storage.
  • V - PROTECTION OF PERSONAL DATA


Subscribers are aware and accept that their personal information may be collected on the website via the Shopify platform and used by LEON FLAM acting as data controllers  in accordance with Regulation (EU) 2016/679 of the European Parliament and the Council  of 27 April 2016 on protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Council Directive 95/46/EC (hereinafter "Data Protection Regulations").
LEON FLAM is committed to ensuring and to protect the security and confidentiality of the personal data of its customers in accordance with the Data Protection Regulations, including taking care to ensure that your personal data is not altered, damaged or misused by third parties who are not allowed to access to these data.
In particular, the personal data of the clients can be transmitted to the service providers and contractual partners who, as subcontractors in accordance with the Data Protection Regulations, get involved and contribute directly to the management of the orders and for which it is absolutely necessary to access personal information provided by the customer when creating and using his account (identity, postal address, telephone number, email address). Subcontractors can only act on instructions from LEON FLAM.
Personal data is collected for the following purposes:
• order management and customer relations ;
• Customer information on promotional and informational offers related to the brand ;
• strengthening and improvement of the website and the brand  communication by sending, including, newsletters and special offers based on the preferences expressed by its client users ;
• the improvement and personalization of the services offered to the Clients;
• in accordance with the legal and regulatory obligations applicabl.
LEON FLAM does not store the personal data of the customer, they are kept only for the period strictly necessary for the previous purposes set out. Customer data is collected via the Shopify and / or Mailchimp platforms.
In accordance with the Data Protection Regulations, the client has a right to access, correct and remove data relating to him/her (hereinafter the " French Data Protection and Privacy Act ").
In order to exercise one or several Rights and Freedoms, the customer must send a request by email via contact@leonflam.com, by unsubscribing directly from the newsletter or by writing to the following address mentioning his last name, first name, address e and his customer references: LEON FLAM, 6 rue des Filles du Calvaire, 75003 Paris FRANCE.
The application must be duly completed, signed and accompanied by a photocopy of an identity document bearing the client's signature and specify the reply address. The response to the request made in accordance with one or several Rights and Freedoms will be sent within 2 months of receipt of the request.
The customer may communicate to LEON FLAM special instructions in which he or she defines the manner in which he or she intends to exercise, after his death, the Rights and Freedoms in accordance with the Data Protection Regulations.
  • VI - COMMERCIAL OFFERS AND NEWSLETTERS


LEON FLAM may send to Customers information relating to branded items and commercial offers by mail, email, or via all webs hosted by LEON FLAM or any of its subsidiaries on social networks, subject to prior acceptance.
The Customer shall have the possibility to oppose the use of data about you for canvassing purposes at nocost to yourself, by clicking on the link "unsubscribe" in each email or by making the request to the store, via his internet account or by mail.
  • VII - COOKIES


This "COOKIES" section allows you to learn more about the origin and use of browsing information processed during the consultation of our website and the rights of users.
Thus, during the LEON FLAM Website visit, information relating to navigation may be recorded in "Cookies" files installed on the user's terminal (computer, tablet, smartphone, etc.).
LEON FLAM issues these cookies to facilitate navigation around the website. They can also be issued by the brand's partners in order to personalize the advertising offer sent outside the website.
Cookies may be included in different areas of the website. These spaces can display on the device users advertising content from advertisers.
Only the issuer of a cookie may read or modify information contained therein.
Reading or depositing some cookies may require the prior consent of the user. In this case, the user, after having been duly informed via the information of the banner dedicated to cookies and information of these general conditions of sale, expresses his consent by continuing his visit on the website.
Cookies have a shelf life of 13 months after their first deposit in the user's terminal equipment.
        COOKIES ISSUED BY LEON FLAM
The cookies installed by LEON FLAM on the user's terminal, allow to recognize the browser used for the connection to the website.
LEON FLAM issues cookies for the following purposes:
• Establish attendance statistics (number of visitors, page views, abandonment in the ordering process, etc.) in order to monitor and improve the quality of its services.
• Adapt the presentation of its website to the display preferences of the terminal.
• Remember information entered in forms, manage and secure access to reserved and personal spaces such as the customer's account and its shopping cart
• Provide the user with content, including advertising, related to the interests of the user and customize the offers
       THIRD COOKIES
When the user accesses the Site, one or several cookies of partner companies ("third-party cookies") may be placed in the computer via the pages of our Site or via content broadcast in the advertising space.
The cookies posted on the LEON FLAM Site by the service providers to whom LEON FLAM uses to promote its activities and offers, are designed to:
• To identify the products consulted or purchased on the Site in order to personalize the addressed advertising offer.
• To send, if the user has authorized when registering with these providers, offers of the brand by email.
The cookies contained in the advertising spaces of the Site are intended to allow the establishment of statistics on the advertisements broadcast (number of posters, advertisements displayed, number of users having clicked on each advertisement, ...)
The issue and use of cookies by third parties are subject to the privacy policies of these third parties. LEON FLAM has no access or control over third-party cookies and acts as a subcontractor within the meaning of the Data Protection Regulations Law. However, LEON FLAM ensures that the partner companies process the information collected on the website exclusively for the needs of LEON FLAM and in accordance with the Data Protection Regulations law.
For more details, the user can also consult the CNIL website and in particular the page: https://www.cnil.fr/fr/recommandation-sur-les-cook...
LEON FLAM is in no way responsible in any way whatsoever for the content or operation of any of the social networks, including those that may be linked to the Site.
  • VIII - INTELLECTUAL PROPERTY,
            DOMAIN NAME AND WEBSITE


LEON FLAM is the exclusive owner of the intellectual property rights on the following elements, this list is non-exhaustive:
• On Articles offered on the Site, on brands associated with Articles;
• On the Site, including its tree structure, the organization and titling of its headings, the visual and graphic identity, its design, its ergonomics, its features, software, texts, animated or still images , sounds, know-how, drawings, graphics and any other element making up the Site;
• On databases, their structure and contents, designed and managed by LEON FLAM for the purposes of editing the Site;
• On all the elements of conception of the Site that they are graphic or technical ;
• On names, acronyms, logos, colors, graphics, or other signs that could be used, made or implemented by LEON FLAM.
LEON FLAM is also the exclusive owner of the domain name « leonflam.com ».
Accordingly, the user is consequently forbidden from reproducing in any form, directly or indirectly, the elements as per the previous section, or to alter the brands, patents, names, acronyms, logos, colors, graphical elements, or any other signs appearing on the available elements within the Site, and more generally to use or exploit these elements other than within the framework of the execution of the present ones.
As such, the reproduction or use of all or part of these elements is to be used solely for informative purposes, personally and privately, any reproduction and any use of copies made for other purposes is expressly prohibited.
  • IX - APPLICABLE LAW, CLAIMS PROCEDURE


These Terms are subject to French law.
In the event of a dispute, the customer should first contact LEON to try and obtain an amicable solution by contacting the Customer Service via e-mail at contact@leonflam.com or by phone at 01.42.76.92.98.
In addition, the European Commission set up an online claims resolution platform. The platform is accessible at the following link: https://ec.europa.eu/consumers/odr/main/index.cfm?...
Any dispute will fall under the exclusive jurisdiction of the French courts of the Customer's place of residence, failing an amicable agreement between the Customer and LEON FLAM.