Subscription newsletter



These general conditions of sale are intended to define the rights and obligations of the Client and LEON FLAM of FLAM products presented by LEON on its website (hereinafter "Site"). They apply exclusively between the company LEON FLAM, 3 rue Monsieur 75007 Paris, Siret: 53 000 371 400 017 (hereinafter "LEON FLAM") and any person visiting or consumer making a purchase via the website itself (the referred to as "Customer").
On the Site, LEON FLAM allows the Customer to order products online brand LEON FLAM (hereinafter "the (or) Product (s)") in accordance with these terms and conditions.
Any order placed with LEON FLAM therefore entails unreserved acceptance by the Customer of these conditions. These conditions can be modified at any time without notice by LEON FLAM, the applicable conditions are those in effect at the date of the order by the Customer.
These general conditions of sale are available permanently at the following address: in a computer format for printing and / or downloading them, so that the client can make their reproduction or save them.


2.1. Products offered for sale are shown on the site LEON FLAM and matched a description.

2.2. Products offered by LEON FLAM comply with standards applicable in France.
Including items such as photographs, text, graphics and all information and specifications showing and / or accompanying the products are not contractual, the Customer acknowledges that.
Accordingly, LEON FLAM not incur any liability for error or omission of any of these items or if modification of said elements by suppliers and / or publishers.


3.1. The Customer declares to be aged at least 18 years of age and have the legal capacity or holds parental permission allowing him to make an order on the Site.

3.2. The Customer undertakes to inform LEON FLAM elements of actual and necessary information to achieve the purpose of providing these conditions as it is requested online and following his situation, including its name, address, telephone and e-mail address.
Customer is responsible for the consequences of false or inaccurate information transmitted or whose recovery would be unlawful.

3.3. Once the order is placed, LEON FLAM address the Customer an e-mail confirming it. He informs the sending of products.

3.4. The Customer may modify its data to the "My Account".


4.1. All orders will be confirmed after payment is accepted.

4.2. LEON FLAM reserves the right to cancel or refuse an order in the event of a dispute with the Client on a previous order.

4.3. LEON FLAM can accept orders within the limits of available stocks. It informs the client of the availability of the products sold on the Site at the time of order confirmation.
If, despite the vigilance of LEON FLAM, products are unavailable, LEON FLAM inform the Customer by e-mail as soon as possible. The Customer may cancel the order and then be reimbursed, where appropriate, the amounts already paid.
The permanent or temporary unavailability does not in any way engage the responsibility of LEON FLAM, no more it can not open any right to compensation or damages in favor of the Client.


5.1. The prices displayed on the Site are quoted in euros all taxes included French (French VAT and other taxes that may be applicable), excluding postage cost sharing order processing and packaging costs.
The postage cost sharing order processing and packing costs will be indicated in the Client cart before final validation of the order.
Prices can be overridden at any time, without notice and including any change in fiscal or economic data. Items will be charged based on the rates in effect at the time of registration of the order.


6.1. LEON FLAM book its products in France and in all countries of the European Union and on request can be delivered in any country.
Products are shipped with delivery at the delivery address indicated by the Customer when ordering. Delivery can not be made or in hotels or PO boxes. The delivery times indicated on the website are indicative times, corresponding to average processing times and delivery. So that these deadlines are met, the Customer must ensure that you have provided accurate and complete information regarding the delivery address (such as, for example: No street, building, stairs, access codes , names and / or numbers intercom, etc.)..
In case of delay in delivery of more than 7 days, if the product has not been shipped, the Customer may terminate the order by registered letter with acknowledgment of receipt and request a refund of the order.
If the item has been shipped before receiving the cancellation of the order for delayed delivery of more than 7 days, LEON FLAM will refund the item and shipping charges and return it to reception below, complete in its original condition and with all tags.
LEON FLAM undertakes to inform the Customer of the evolution process the order.
In case of damaged packages (already open, missing products ...), the Customer agrees to notify the carrier and LEON FLAM, by any means, all reserves within 3 days of receipt of the product.
LEON FLAM not be held responsible for any consequences due to delayed delivery is not of his doing.


Full payment must be made when ordering. At no time payments can not be considered as a deposit or deposits. Customers can pay their order by credit card (Visa, Eurocard / Mastercard) in accordance with the provisions of this article.
For any transaction, the Client will show the number on the front of the card, the expiration date of the card and the cryptogram on the back of the card (last three digits).
Communication by the Customer's credit card number is LEON FLAM authorization to debit his account by the amount of the order.
No sending in against-payment will be accepted, whatever the reason.
LEON FLAM retains ownership of the item until full payment by the Client. Purchases are made securely. Payment solutions adopted by LEON FLAM are 100% secure. For payments by credit card (credit card, visa credit card and e-card), all the information that clients communicate LEON FLAM are strictly protected and ensure compliance and security of each transaction.



Within seven (7) days of receipt of the order, the customer may request a refund of LEON FLAM (or more) product (s).
Within thirty (30) days after receipt of the order, the Customer may request LEON FLAM return against you or exchange (or) Product (s)
To do this, the Customer must first request a return or exchange by email.
If the return request is validated by FLAM LEON, LEON FLAM will then send a return slip and a prepaid postage label by e-mail to support shipping by LEON FLAM.
The return or exchange is at the risk of the Client. The Product must be returned within a week in its original packaging in its original state, new unworn, unwashed, with the return slip, to the following address:


3 rue Monsieur

75007 Paris


If the item is not returned by Customer within one week after receipt of the postage label, the return is considered canceled and the Customer must keep the product.
The returned product will be refunded within a maximum of fifteen (15) days after its receipt by LEON FLAM, a credit of the amount due to the bank account of the Client.
The return shipping costs are the responsibility of the customer unless LEON FLAM delivered a damaged or different from item ordered.
A lack of compliance by the Customer of these conditions, including the conditions for return or exchange, LEON FLAM can to repay the products concerned.


LEON FLAM has, for all stages of site access control process to shipping or subsequent services, an obligation of means. LEON FLAM responsibility can not be held liable for any inconvenience or damage arising from the use of the Internet, including a break in service, external intrusion or presence of computer viruses, or any incident of force majeure, in accordance the law and jurisprudence.


In any case the Client is authorized to download or modify all or part of the Site and its contents (products listed, descriptions, images, videos ...).
This site or any portion of this site must not be reproduced, copied, sold or used for commercial purposes without the express written permission of LEON FLAM.
Generally, all copyright, trademarks and other distinctive signs property rights or intellectual property appearing on the Site shall remain the full property of LEON FLAM.
The Client is obliged to respect the intellectual property rights and may not use any marks appearing on the Site and the Products where applicable, or drop brand that would prejudice the right holder, unless otherwise provided by contract.
It is the same for any other intellectual property rights.

LEON FLAM undertakes not to use confidential information of clients in connection with the operation of the Site.
For the smooth running of the command, the data collected will be processed electronically, the Customer acknowledges having knowledge.
As such, the information may be shared on the technical providers LEON FLAM.
Moreover, LEON FLAM can apply technical means to obtain non-personal information relating to users and to improve the functionality of the site, for example by plotting the number of visitors to specific pages.
Accordance with the law of 6 January 1978 amended by the Act of 6 August 2004, the Customer has a right of access and rectification of personal data contained in the files of LEON FLAM. All applications must be sent by e-mail to: or by mail to the following address: LEON FLAM, 3 rue Monsieur, 75007 FRANCE.
The data processing has been declared to the Commission Nationale de l'Informatique et Liberties (CNIL) issued the receipt No. 1547941 v 0 November 28, 2011.


In case of occurrence of an event of force majeure, the party concerned shall notify the other within fifteen (15) days after the occurrence of the event, by registered letter with acknowledgment of receipt.
Explicitly, are considered force majeure or unforeseeable circumstances, beyond those usually retained by the jurisprudence of French courts, the total or partial strikes, lock-outs, riots, boycotts or other actions of an industrial dispute or commercial, civil disturbance, insurrection, war, bad weather, epidemic, lock transport or supply for any reason whatsoever, earthquake, fire, storm, flood, water damage, legal or governmental restrictions, legal changes or regulatory forms of marketing, computer failure, interruption of telecommunications, including telecommunications networks wired or wireless, and any other event beyond the control of the parties preventing normal execution of the contractual relationship.
All obligations of the parties will be suspended for the duration of the force majeure event, without compensation.
If the force majeure event continues for more than three (3) months, the relevant contract may be terminated without compensation right for either party.


13.1. Partial invalidity of a clause
If any provision of these Terms is held invalid or unenforceable by a competent court, it will be declared in writing and will not void the remaining provisions.

13.2. Update

These conditions can be modified at any time without notice by LEON FLAM, the applicable conditions are those in effect at the date of the order by the Customer.
These general conditions of sale are available permanently at the following address: in a computer format for printing and / or downloading, so that that the customer can make their reproduction or save them.

13.3. Applicable law - Jurisdiction

These general conditions are subject to French law regarding the substantive rules as the rules of form. Any dispute will be subject to a prior attempt settlement.
In the absence of settlement, jurisdiction is given to the competent French courts, notwithstanding plurality of defendants or warranty.

13.4. : Reproduction of the applicable texts (Order 2005-136 of 17 February 2005, the Consumer Code, Civil Code)

Art. L. 211-4. of the Consumer Code

The seller must deliver goods in conformity with the contract and liable for defects of conformity existing at delivery. It also addresses the lack of conformity resulting from the packaging, instructions for assembly or installation when it was put to him by the contract or carried out under its responsibility.

Art. L. 211-5. of the Consumer Code

- To comply with the contract, the property must:
1° Be suitable for the purpose usually associated with such a product and, where applicable:
- Correspond to the description given by the seller and possess the qualities that he has presented to the Client as a sample or model;
- Have the qualities that Client may reasonably expect given the public statements made by the seller, the producer or his representative, particularly in advertising or labeling;
2 ° Or have the features defined by mutual agreement between the parties or be suitable for any particular purpose for which the Customer made known to the seller and which the latter accepted.

Art. L. 211-12. of the Consumer Code

The action resulting from lack of conformity within two years from delivery of the goods.

Art. 1641 of the Civil Code

The seller is obliged to guarantee in respect of hidden defects of the thing sold which render it unfit for the use for which it was intended, or that decrease this use, the Customer would not have acquired, or in have offered a lower price if he had known.

Art. 1648 paragraph 1 of the Civil Code

The action resulting from latent defects must be brought by the purchaser within two years after discovery of the defect.